Q1: Are you a manufacturer or a trading company? +
A: Huaang Food is a direct supplier with our own processing base, cold storage facilities, and in-house quality control system. We are not a trading company — you work directly with the source.
Q2: What certifications do you have? +
A: We are certified with GLOBALG.A.P, BRC, and IFS — all internationally recognized food safety and quality standards. These certifications ensure our products meet the strict import requirements of the EU, USA, Canada, Australia, and other major markets.
Q3: What is your minimum order quantity (MOQ)? +
A: Standard MOQ is 1 x 20ft container (approximately 20-24 metric tons depending on the product). Sample orders are welcome for quality evaluation before bulk purchasing.
Q4: What is your typical lead time? +
A: Lead time is typically 7-15 days after order confirmation, depending on harvest season, product availability, and shipping destination.
Q5: Do you offer private label / OEM packaging? +
A: Yes! We offer flexible packaging options including consumer packs (0.5kg, 1kg), bulk cartons (5kg, 10kg, 20kg), mesh bags, vacuum packs, and fully custom branded packaging. Your logo and design can be printed on boxes, labels, and bags.
Q6: Which countries do you export to? +
A: We export to over 100 countries and regions including the European Union, United States, Canada, Australia, Middle East, Southeast Asia, and South America. We have full market access documentation for all major markets.
Q7: Can you provide samples before I place an order? +
A: Absolutely! We support fast sample preparation and delivery. You can check product quality, freshness, appearance, and packaging before committing to bulk orders. Sample fees are refundable upon order confirmation.
Q8: How do you ensure product freshness during shipping? +
A: We provide optimized cold-chain logistics solutions using temperature-controlled containers with real-time monitoring. All products are pre-cooled before loading to maintain peak freshness during long-distance transportation.
